Tag
#ai-agents
3 posts
Loop Engineering in Production: Putting AI Agents on Call
We had an agent loop running in early 2026, and it still failed. Here is the scaffolding that made Sherlock, our investigation agent, useful in real incidents: 85% of the roughly 11,000 alerts a month suppressed as noise before a model ever runs, and investigations that once took 10+ minutes now finish in about 2 minutes on average, for less than a third of the cost.
Olof: How an AI Queue Manager Rebuilt Support Engineering at Atlan
On a typical weekday, our support engineers at Atlan used to start their shift in Zendesk with a familiar feeling: too many tickets, not enough clarity. Someone from the team was always wearing an…
From Metadata to Meaningful Action: Unlock AI-Powered Decision Making with Atlan MCP
Whether it's answering questions, automating tasks, or driving business decisions, modern data teams are embracing AI assistants to move faster. But these tools often fall short when it comes to…