The big question I tackle each day: How do we drive empathy at scale and build an insane amount of care for users in the culture? Building the User Research vertical & preparing to scale.
Posts by Rishi Gaurav Bhatnagar
product
Empathy at Scale: How an LLM Judge Improves Our Atlan MCP Server
How an LLM judge improves the Atlan MCP server with empathy at scale: it scores every outcome, and a loop turns failures into shipped fixes.
product
Rex: Encoding Human Behavior Into a Simulation Engine
How we created Rex, a simulation engine that encodes five years of anthropological research into personas that stress-test AI products before real users arrive.
community
The Feedback Loop: Improving the Quality of Context for Humans and AI
On building feedback loops for metadata, and what they become when AI enters the picture. "I found the dashboard I was looking for, but the description just repeated the title. I still didn't know…
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