Engineering
Engineering posts
Evolving the infrastructure behind 600+ customer instances with an agent
The structural problem we found in how our catalog stored its data, how we redesigned for it, and how an agent scaled that fix across 600+ live customer instances.
Loop Engineering in Production: Putting AI Agents on Call
We had an agent loop running in early 2026, and it still failed. Here is the scaffolding that made Sherlock, our investigation agent, useful in real incidents: 85% of the roughly 11,000 alerts a month suppressed as noise before a model ever runs, and investigations that once took 10+ minutes now finish in about 2 minutes on average, for less than a third of the cost.
Building Mnemosyne, our AI second brain for engineering work: How to give AI context from previous sessions
Migration work has a familiar rhythm. You spend sessions with an AI assistant reverse-engineering APIs, mapping edge cases, documenting risks — building a real understanding of the system you're…
From Argo to Temporal Migration: How We Rebuilt Atlan's Workflow Orchestration
Atlan is migrating workflow orchestration from Argo to Temporal. Learn why we made that call, the interim crossover architecture that kept us live during the transition, and what we've learned…
Olof: How an AI Queue Manager Rebuilt Support Engineering at Atlan
On a typical weekday, our support engineers at Atlan used to start their shift in Zendesk with a familiar feeling: too many tickets, not enough clarity. Someone from the team was always wearing an…
Product to Platform Transformation: Why We Rebuilt Atlan's Apps Framework
This is the story of how we discovered we needed to rebuild—and why that decision unlocked Atlan's transformation from product to platform. Follow along as we explore the architectural constraints,…