Note: This blog was updated in October 2018 with the latest information about our hiring process.
At Atlan, we are a team of engineers, data scientists and entrepreneurs united by one common belief — that data intelligence can play a role in solving the world’s most critical challenges. And we’re always looking for passionate individuals to join our team.
However, we are very particular about our team members. We’re proud of our team culture, and we protect it by being very careful about who we hire. When someone joins Atlan, we want it to be a long term relationship. That’s why we invest a lot of time and effort into making sure that we hire the right people.
Finding the right people amid a sea of applications is difficult. That’s why we have an extensive hiring process, designed to carefully evaluate every applicant’s skills, passion, and fit with Atlan. This process generally takes 1-2 months, since it takes time to really get to know applicants and learn if Atlan is the right place for them. (This can be shortened to 10 days, so let us know if you have an offer with another company or if there’s another reason that you need us to accelerate your application.)
Check out the rest of this post for more information about our hiring process, interviews, etc. We’ve also added some bonus FAQs related to each stage of the application.
Interested in interning at Atlan? We’ve talked about our process for internship recruitment in a separate blog here.
Step 1: Check Out the Job Portal
You’re interested in working at Atlan? Awesome! We have a ton of positions open, so it’s important to see what best suits your background, skill sets and interests. The first place you should go is our Careers site here.
I don’t know what position I should apply for. Can you tell me?
I’m sorry, but we can’t tell you what position to apply for. After all, we don’t know your interests, passions, strengths, and weaknesses — only you know that! To help you out, we’ve given a ton of information about each position — the responsibilities you’ll handle, the skill set we’re looking for, the challenges you’ll face, and what sort of learning and development you’ll undergo.
I really want to apply for a certain position, but I don’t fit your qualifications. Can I still apply?
Yes. If you think you’re qualified for a position, tell us why in your application. If you’re convincing, we’ll take your application forward.
That being said, please consider the qualifications carefully. We create our requirements based on what we think it will take for someone to be successful in each role. If we’re asking for someone with 5 years of experience in marketing and you’ve only done a 1 month marketing internship, applying won’t be a good use of your time or ours.
Can I apply for multiple positions?
Yes, but we suggest you apply only for the positions that are the closest to what you’re looking for. It’ll help us process your application and figure out your perfect role faster.
I don’t really fit into any of the open positions, but I still want to work at Atlan. What can I do?
The best way to start a conversation with us is by applying for a position. We are open to changing your position or responsibilities during the hiring process. Just include a note in your application about your concern or what kind of role you’re looking for.
I want to come to your office and learn more about your positions or talk to HR. How can I do that?
Unfortunately, this isn’t possible. Because of the high volume of applications we receive, we do not have time for candidates to come to the office unless they are interviewing. Dropping by the office or calling HR will not help your application, and we will not give you our address or contact information for this purpose.
Step 2: Complete an Application
The second step is to fill out the application form itself. All applications include some basic questions about your background, followed by questions tailored for each role.
The application form is a great chance to showcase what you are truly passionate about, what skills make you a perfect fit for the job, as well as why Atlan excites you.
Some applications also include a mini challenge. For example, we may ask Customer Success candidates to write a short email or Editors to spot a grammar error. We’ve recently added these to our applications to quickly screen out candidates without the fundamental skills for the position they’re applying to. The mini challenge isn’t meant to take a long time, but it is important, so please complete it.
Do I have to fill out the questions on the application?
Yes. We’ve handpicked questions for each position, and we read the answers carefully to evaluate each applicant. They help us better understand you as a person, beyond your CV. Applications without answers to these questions are automatically rejected.
How do I know if my application was submitted?
You will immediately get a confirmation email after submission. If you didn’t, something went wrong. Check your application page and/or internet connection, and contact us at [email protected] if you can’t figure out what’s wrong.
I submitted an application. When will I hear back?
We generally respond within 14 days. If you haven’t heard anything after 14 days, contact us by responding to your application confirmation email. (Be patient, and we promise we’ll get to your application as soon as we can.)
I have a question about my application. Where can I ask it?
We get hundreds of questions about applications each week. Before you contact us, please go through all of our hiring resources: this blog post and our Careers site. If our resources don’t answer your queries, you can drop us an email at [email protected].
Can you tell me a secret tip about answering the questions on your application?
Be genuine. We’re not looking for long essays full of cliched phrases we’ve already seen 18 times this morning. Honest answers are the quickest way to get our attention and move your application to the top of our pile.
Step 3: Evaluating the Application
Once we get your application, we read through your answers, resume, and cover letter carefully. We don’t use a bot to screen initial applications. Lots of people from our team will read what you wrote, so make it count!
Every position is different, but across positions we’re looking for passion, hard work, and drive. We don’t necessarily care if you went to the best university; we care about what you did with the opportunities you were given. We love to see people stretching and striving to get the most out of their education or job through internships, extracurriculars, or promotions.
In addition, we love honesty. We see so many boilerplate applications and answers every day, and they get boring. The people who really stick out are the ones who are honest about why they want to work with us and what they’re looking to get from the experience.
Step 4: Phone Screening (optional)
Here is what will get your application rejected immediately:
- CVs sent without answers to our application questions and/or mini challenge will usually get rejected, no matter how great the resume is. We care a lot about your application, and we want to see why you want to work specifically for us — not just why this role matches your current skillset.
- If you’re applying for Content, Partnerships, Support or other client-facing positions, the language on your CV and application should be perfect. Bad writing and grammatical errors will lead to rejection.
- We care about the details. We generally don’t interview candidates with shoddy CVs. We believe that the folks who join us are the ones who put in those extra hours to perfect the details.
- Don’t just tell us how you are really interested in “data science” and Atlan would be a great place to learn it. Tell us how you uniquely will make a mark with Atlan.
- Do your research on Atlan before applying. If you call us a food delivery startup, you’ll probably be rejected.
If you submitted a great application, we’ll invite you to a phone screening with someone from the team you’re applying for. The purpose of this call is to understand you and what you’re looking for better over a quick call, usually 30-45 minutes long. This doesn’t require any prior preparation, so just be yourself.
P.S. Some people skip straight to our challenge, especially if their role fit and qualifications are really clear. It really depends on each application though, so don’t be surprised if you do or don’t get a phone screening call. If you skip it, we’ll cover any relevant phone screening questions in a later call.
Step 5: Do a Challenge
Next, we send each candidate a challenge to complete within 8 days. We’ve found that a hands-on challenge is the best way to see how talented and skilled someone really is. If you complete a challenge well, we know you’ve got the skills to really contribute to our work.
Each challenge has been created to mimic the work that we do every day. For example, Growth Marketer candidates might be asked to create a growth strategy for one of our products, and Data Analysts may be asked to crunch some numbers.
I can’t complete my challenge on time because I’m sick / there’s a family emergency / I have exams / etc. Can I get an extension?
Email us about it as soon as you can. We evaluate extensions on a case-by-case basis.
The challenge isn’t a good fit to demonstrate my capabilities or doesn’t match the type of role I am looking for. What should I do?
Tell us! Send us some of your sample work and guidance on where the challenge doesn’t match up. We’ll figure out a different challenge or way to take the conversation forward.
Step 6: Evaluating the Challenge
Every challenge is evaluated by several people from our team. That’s why evaluating each candidate’s challenge can take time. We generally try to respond within 7 days, but sometimes it can take up to 14 days.
Will I get feedback on my challenge?
We usually don’t give individual feedback on each person’s challenge because of the volume of challenges we process each week. If we have concerns about your challenge, we’ll bring them up during the technical screening. If your challenge is great, we’ll accelerate you through the hiring process!
At Atlan, we really value feedback. In fact, being straightforward is one of our core company values, and we’d love to integrate this value into our hiring process. However, we haven’t yet figured out a scalable way to do that. To give a bit of context, our team reviewed nearly 8,000 applications last year. Even if we spend just 5 minutes per person, that’s 16 work weeks spent on feedback. As a small team, we unfortunately don’t have that time right now. But please know that we’re experimenting to figure out a way to give feedback scalably.
Step 7: Technical Screening
If your challenge hit all the right points, we’ll invite you to a 30 minute to 1 hour phone call with someone from the relevant team. The purpose of this interview is to delve deeper into your skills. The technical screening can include technical questions, case studies, on-the-spot challenges, or a deeper discussion of your challenge.
Don’t worry, we won’t ask you about things you don’t know. Each technical interview is customized to the candidate’s background and skills.
Step 8: Interview
If your technical screening goes well, our team will set up a 30 minute to 1 hour phone interview with our co-founders or HR team. This call helps us learn more about you as a person — how you like to work, how well you will fit with the team, and what your perfect role will look like — so please just be honest!
How do I know if I’ll fit with the Atlan team? What is the Atlan office like?
This blog is the best place to learn more about our work, teams and culture! Here are some of our favorite team blogs about daily life at Atlan:
- Going from Great People to Greater Teams: How We Think About Growth at Atlan
- How We Live Our Cultural Values Every Day
- How We Support Our People from Day One
- Our 10 Engineering Commandments
- Engineering Demos: How We Share our Knowledge and Build a Better Engineering Culture
Step 9: Office Visit
It’s important to us that our team loves every new hire, and that every new hire loves our team. That’s why we invite each candidate to spend a day or two with us. It’s a great way to meet all of the team members, talk in depth with our co-founders Prukalpa and Varun, and learn more about our work.
We also try to ensure that everyone who interviews with us gets a real taste of what it’s like to be at Atlan. This includes you solving a challenge, a real-life problem statement being faced by the team, which should help you better understand the types of problems we solve every day.
If we don’t end up giving you an offer after this visit, we’ll give you feedback on why. Hopefully it’ll help you understand what didn’t quite work out and help you with future job applications.
P.S. These steps aren’t set in stone. People who we really like will skip tasks or interviews to accelerate the hiring process. Similarly, people who we aren’t sure about may end up completing extra tasks or interviews to fully prove their skills.