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Three months ago, we launched what we believe is the world’s first AI-native customer success organization. Here’s what we learned about transforming not just workflows, but the fundamental nature of CX work itself. The Genesis: Reimagining What’s Possible It started with a simple observation: every role around us was evolving with AI. Engineers were coding differently with tools like Cursor,…

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At Atlan, we’ve been living and breathing Cursor for a few months now. We’ve tested it with background agents, AI-assisted PRs, code generation, bug fixes and many more, pushing the boundaries of AI-assisted development to the next level. Some of it has been surprisingly good. Some of it? Not so much. But if there’s one thing we’ve learned, it’s this:…

Let me paint a picture: Bob is a talented engineer, eager to make a difference on the team. He works hard and releases several changes to production. However, despite following the proper testing and release procedures, a bad release manages to slip through, impacting customers and causing frustration. Although Bob isn’t to blame, the incident takes a mental toll. He…

During a previous software engineering internship, I was given a seemingly straightforward task, migrating new customer data into our databases and warehouses. However, I quickly found myself struggling and juggling between different people to figure out the source of a particular dataset. I questioned whether certain data was necessary or in what format it had to be processed and stored.…

The Seven Pillars of Platform Team is a set of core values that guide the development of our technology platform. They include scalability, reliability, security, innovation, affordability, observability, and extensibility. In this blog, we outline these pillars and share more about how they guide the work done by the platform team at Atlan. āš–ļø Scalability Scalability is the ability of…

Who’s a happy startup? We are! All thanks to Analytics India Magazine (AIM), as they featured Atlan as one of the 10 emerging data and analytics startups in India in 2020.Ā šŸŽ‰ Here’s what the magazine had to say: Atlan’s data workspace helps bring reproducibility to data and analytics assets, with easily shareable data profiles, metadata and documentation, project templates, and…

The short of it… we’re opening up our Atlan Grid API for teams everywhere! šŸŽ‰ We’re making it easier for teams everywhere to access the data they need, when they need it. Think minutes, not months. With the API, you can enrich your understanding of any entity—customers, outlets or geographies—by accessing indicators such as affluence, demographics and more. All updated…

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