On building feedback loops for metadata, and what they become when AI enters the picture. âI found the dashboard I was looking for, but the description just repeated the title. I still didnât know what metric it was actually showing.â Thatâs not a quote from one conversation. Itâs the moment that keeps happening, in a different city, with a different…
When I first heard about User Research a decade ago, the first image that showed up in my mind was that of âcultural anthropologistsâ â people who travel to new countries and continents to learn about the building blocks of a community of people. The goal is to understand why people do what they do â how people think, act, create, find meaning…